Pet Stain & Odor Removal in Gilbert, Mesa & the East Valley
Pet accidents happen in every home with a dog or cat. The problem is that urine doesn't stay on top of the carpet. It soaks into the backing and the pad, and that's where the smell comes from. Our enzyme pet treatment breaks down the urine that causes the odor instead of covering it up, and for the worst spots we can flush it out of the pad.
Pet odor lives under the carpet
When a pet has an accident, the urine wicks down through the carpet fibers into the backing and the pad underneath. Surface cleaning makes the spot look better, but the urine left below keeps breaking down and giving off that ammonia smell.
Arizona makes it worse. The salts left behind by dried urine pull moisture out of the air, so old spots that seemed fine all spring can start to smell again when monsoon humidity rolls in. Pets can smell it too, which is why they keep going back to the same spot.
Store-bought sprays and shampoos usually mask the odor or leave a sticky residue that attracts more dirt. To get rid of the smell for good, the urine itself has to be broken down or removed.
Time for a pet treatment if…
- The room smells like pets even right after you vacuum
- The smell gets stronger on humid or rainy days
- Yellow or brown spots that come back after you clean them
- Your pet keeps going back to the same spot
- You recently moved into a home where pets used to live
- You're getting ready to sell or move out and need the smell gone
Two levels of pet treatment
Pet treatment & deodorizing
Comes with every carpet cleaning at no extra charge. Handles most everyday accidents and pet odor.
- Enzyme pet treatment on urine spots and pet areas
- Deodorizing treatment for pet odor
- Pre-treatment matched to the stain before we clean
- Safe, eco-friendly products for kids and pets
Sub-surface extraction
For spots where urine has soaked deep into the pad and the smell won't quit.
- Sub-surface extraction flushes urine out of the pad
- For heavy, old or repeat-accident areas
- Ballpark price when you call or text, confirmed on site before we start
- One of the few add-ons we charge extra for
How we get rid of pet odor
Find the spots
We walk the rooms with you, find the pet areas and give you one upfront price.
Enzyme treatment
Urine spots get an enzyme treatment that breaks down the source of the odor.
Deep clean
We clean the carpet or furniture and extract the dirt and treatment back out.
Severe spots
If the pad is soaked, sub-surface extraction flushes it out. We price it before we start.
Pet odor removal for carpet, furniture & rugs
Pets don't only have accidents on the carpet. We treat pet stains and odor on couches, area rugs and mattresses too.
Carpet
Fresh accidents, old spots and whole rooms. Basic pet treatment comes with every carpet cleaning.
Learn more →
Couches & furniture
Hot water extraction plus pet odor treatment for sofas, sectionals, recliners and chairs.
Learn more →
Area rugs
Fiber-safe cleaning and odor treatment matched to wool, synthetic and delicate rugs.
Learn more →What to do right now
The first few minutes make a big difference. Here's what we tell our customers:
- Blot, don't rub. Press paper towels or an old towel into the spot to soak up as much as you can. Rubbing spreads it and pushes it deeper.
- Rinse with a little cool water and blot again. Don't soak the spot. Too much water carries the urine further into the pad.
- Skip the heavy sprays and shampoos. Scented products cover the smell for a day, and soapy residue can leave a spot that attracts dirt.
- Keep your pet off the spot until it's treated. If they can still smell it, they'll likely go back to it.
- Don't wait too long. Fresh accidents are much easier to get out than urine that has sat and soaked into the pad for weeks.
Honest cleaning from a local family business
- Family owned and operated since 2019
- One upfront price. No bait-and-switch, no surprise upsells
- Safe, eco-friendly products for kids and pets
- Quality guarantee and spot & odor guarantee: if something isn't right, we come back
- Over 500 five-star reviews across platforms (4.9 on Google)
- Book online anytime, or call or text for a free quote
What does it cost?
Basic pet treatment and deodorizing is included with every carpet cleaning at no extra charge. Severe cases that need sub-surface extraction are one of the few add-ons we charge for. Call or text us about it and we'll give you a ballpark price, then confirm it on site before we start. Carpet cleaning itself runs about $45–$55 per room.
Every quote is upfront. The price we quote is the price you pay.
Pet stain & odor questions
Can you get rid of pet urine odor in carpet?
In most homes, yes. Our enzyme pet treatment breaks down the urine that causes the smell, and for heavy spots our sub-surface extraction flushes it out of the pad. Every job is backed by our spot and odor guarantee.
Is pet treatment included with carpet cleaning?
Yes. Basic pet treatment and deodorizing is included with every carpet cleaning at no extra charge. Only severe spots that need sub-surface extraction cost extra, and we always give you that price before we start.
Will the stain come out completely?
Most pet spots come out or lighten a lot. Urine that has sat for a long time can permanently change the color of the carpet fibers, so some old stains may not disappear completely. We'll tell you honestly what to expect before we clean.
What if the urine went through to the floor underneath?
In rare cases urine soaks all the way through the pad into the subfloor. Cleaning alone may not fully fix that, and we'll let you know up front if that's what we're seeing so there are no surprises.
Can you remove pet odor from a couch, rug or mattress?
Yes. We treat pet odor in sofas, sectionals, chairs, area rugs and mattresses. We check the fabric or fiber first and choose a method that is safe for it.
Is it safe for my pets?
Yes. We use safe, eco-friendly products, and our low moisture carpet cleaning dries in a few hours. Once it's dry, your pets can get right back to it.
Why does the smell come back when it's humid?
Dried urine leaves salts behind that pull moisture from the air. When monsoon humidity hits, those salts get damp again and the smell comes back. Breaking down or removing the urine is what stops it.
Areas We Serve
Based in Mesa, we clean homes and businesses all across the East Valley. If you see your city in the shaded area, we've got you covered.
Right on the edge or not sure? Call or text (480) 568-6900 and we'll let you know.
Ready for a home that smells fresh again?
Book online in a couple of minutes, or call or text for a free quote.